Orders will usually ship out within 5 working days. If there is any urgency needed, feel free to email us on firstname.lastname@example.org
Jelly Kat Studio ships out orders from Melbourne, Australia!
Based on your location, packages will typically take between 6-10 business days. However some packages may be delayed slightly longer due to factors out of our control. Us at Jelly Kat Studio will not be held liable for these kinds of delays i.e, customs, heavy delivery loads from postal companies.
Please understand that upon making a purchase, you are accepting any risk that could be incurred due to shipping mishaps. However if anything happens, please contact us.
Due to COVID-19, shipping at Jelly Kat Studio has been changed to primarily use DHL E-Commerce for International Packages. We have set them at flat rates, which you can see at checkout.
It is fully at the discretion of Jelly Kat Studio for replacements to be offered on damaged or lost packages using the above shipping rates. We do have Express rates which are fully insured; please look at these in the checkout process.