LATEST UPDATE 11 NOVEMBER 2020
AusPost has started offering our standard shipping method again to certain countries (including the USA and UK). All Orders that are placed with the Standard Shipping Rate that can be shipped, will now be processed! This is still untracked, and the website says the delivery timeframe is 25+ days, so please be patient!
More information: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#international
It means SO much that you have been so patient and I hope that your items reach you quickly.
(30 July 2020)
Currently we have DHL e-commerce running, however Standard shipping through AusPost is still suspended. People who had been waiting some time for their orders, we've mailed out using DHL e-commerce at our additional expense, since we felt bad you had to wait so long!
Please be sure you're picking an option that is mailing out at checkout!
Thank you Jellies!
Previous (7 May 2020)
We wanted to give a bit more information about the shipping situation while the pandemic is still affecting us. As of May 7th, AusPost is still suspending our normal shipping option, so any pin or charm orders placed using our Standard Shipping option will be held in our "To Ship" pile until the postal service resumes.
Any orders shipped using Express, we will ship as normal, though there will still be significant delays. And any orders just containing our stickers, will be sent out immediately!
We've been trying our best to find alternatives to ship our orders so we can get your precious items to you as fast as possible. If we successfully obtain one, we will update things here!
It means the world to us that you're still supporting us in such unusual times, but we love you for it and hope you all stay safe and healthy.
With Warm Fuzzy Love,